3 Year Rock Solid
Warranty / Parts & Labor Warranty
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This NON-TRANSFERABLE
Warranty is provided by Osaki Massage Chairs.
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We guarantees that your qualified product will be replaced
or repaired at our option, without cost to you, should it
be deemed defective because of faulty parts, workmanship
or structural defects during the first THREE(3) years of
ownership, excluding specific limitations contained
herein. |
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» This warranty explicitly covers
all parts, labor and framework of the chair.
» This warranty includes parts
costs and labor for the first year at no cost to the customer.
» This warranty includes parts
costs covered for the second year at no cost to the customer.
» Structural framework on
selected products carries an additional one(1) year of
warranty for a total three(3) years.
» The additional extended
warranties includes parts and labor costs covered at no cost
to the customer.
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» This warranty does not include
any shipping expenses incurred.
» This warranty does not include
normal wear and tear including Velcro or zipper malfunction,
or tears in any fabric covering by abuse.
» The warranty shall not apply if
the product has been damaged physically, whether intentionally
or due accident or neglect: including stains, fluids, mold,
water damage, animal damage, cuts, burns or is otherwise
unsanitary, damaged or soiled.
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Implied Warranty & Other Damages: |
» Any implied warranties shall be
limited to the duration of the 1 year portion of this limited
warranty, and with regard to structural framework, limited to
the duration of the 3 year portion of this limited warranty.
» By making a purchase, you agree
that Osaki Massage Chairs. will not be liable for any items
damaged and/or lost while en route to the specified address.
Any claims for such loss or damage must be addressed and
resolved with the designated carrier.
» In no case will Osaki Massage
Chairs. be liable for incidental or consequential damages,
whether such damages are claimed on account of breach of
warranty, breach of contract, negligence or strict/product
liability, including without limitation, damage to property
(other than the product) or other economic losses.
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How to obtain warranty service: |
» You must provide proof of
purchase for any warranty claim.
» You must obtain a return
authorization number in order to ship products to a service
center.
» You may obtain service advice,
by contacting the Osaki Massage Chair Customer Service
department toll-free at 1-888-848-2630.
» This warranty gives you
specific legal rights. You may also have other rights that
vary from state to state. |
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